The first step is to contact us, tell us about you and your needs. And we will take care of the rest.
Yes! We have plenty of room in our warehouse and can store your products until you are ready to send them to Amazon or to your end customer. We’ll keep your inventory safe and sound for as long as you need.
Yes, we accept Amazon Returns & Removal Orders.
We use our own portal to track your inventory. Once your account is setup, we will give you access to our portal so that you can track all progress in real-time. You can also access the portal from anywhere. Out of all of our experiences with other prep centers, this system worked the best and was most efficient.
You will be invoiced by e-mail after each shipment is sent into Amazon. Payments are due upon receipt and can be made by credit card, PayPal, Payoneer and Wire Transfer. (Fees apply) Storage fees are billed monthly.
Once your account has been setup, we’ll e-mail you detailed instructions on the process. Remember, we cannot see your financial information on either account. These accounts are needed in order for us to process and prepare your inventory from start to finish to give you a completely hands- off experience.
Our business is built upon relationships and more specifically trust. Your product information, and ALL of your information, is held in the strictest of confidence. It would be very unwise for us, and would ruin our hard-earned reputation if we did anything like this. It would simply destroy us as a company. We are also very happy to sign any Non-Disclosure Agreement provided by you at your request.
Once you have set the status of your items to SHIP and your inventory has arrived at our warehouse, you can expect it to be prepped and shipped within 24-48 hours.
Our main warehouse is located in NJ, minutes from the NEWARK International Airport (EWR). Postal Code is 34744. Most inbound shipments from the east coast arrive to us within 1 – 3 business days. Most inbound shipments from the west coast arrive to us within 3 – 5 business days. Most inbound shipments from China arrive within 7 – 14 business days.
If we notice damage to an item upon receipt from your vendor, we will take photographs of the damage and send to you.
Yes, we are able to but a liftgate is required. There is an extra fee to receive pallets so be sure to check our service list for the latest pricing.
Yes, we do this regularly. Keep in mind there is an extra fee to prep a pallet. Please see our service list for the latest pricing.
We have a daily pick-up for all of our outbound shipments to Amazon. Items sent by our order fulfillment are sent out via UPS, FedEx or USPS. Truck freight (LTL) shipments arranged upon request for an additional fee.
Absolutely! We love our International Sellers! Just ship us your products and we’ll take it from there.
Absolutely! We’ll help you avoid a lot of pitfalls that come with working with Amazon.
No worries! Just Contact Us with your question and we’ll get back to you quickly with an answer.
Absolutely! We’ll help you avoid a lot of pitfalls that come with working with Amazon.
